FAQs
- What assurances do you provide regarding the authenticity of your products?
- How long will it take for my order to arrive?
- What are unboxed / no box products?
- How can I track my package?
- What is a tester?
- How long have you been in business, and what is your experience in selling authentic fragrances?
- Can you provide the batch code of the bottles currently in stock?
- Can I request a specific fragrance I don't see on your store?
- What carrier will deliver my package?
- When will my order be shipped if I place my order on the weekend?
- Is the product listed the most current formulation available?
- Is there an option for faster shipping?
- I haven't received an email with my tracking information. What should I do?
- What is Route and Green Package Protection?
- What is the shipping cutoff time for orders?
- How can I determine the expected delivery date for my order (UPS only)?
- Will I receive a notification once my order has been shipped?